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Communication

  • Hotel check-in en check-out mails

    Hotel check-in en check-out mails

    Voorafgaand en na uw verblijf ontvangt u van Valk Exclusief mails om uw verblijf nog aangenamer te maken. Wat er precies in deze mails staat, wordt hier uitgelegd.

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  • Restaurant check-in en check-out mails

    Restaurant check-in en check-out mails

    Did you make a restaurant booking at a Valk Exclusief Hotel? Prior to and after your visit to the restaurant, you will be sent a check-in and check-out mail. It will contain information about your reservation and possible advantages, you might be able to benefit from (depending on your reservation).

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  • Bicycles check-in and check-out mails

    Bicycles check-in and check-out mails

    At Valk Exclusief you can can also make a reservation for bikes during your stay. If you already made a reservation, you will be sent further details about your rental bike prior to your stay. Learn more about the check-in and check-out mails, you will receive.

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  • ValkBonus remindermail

    ValkBonus remindermail

    Valk Exclusief offers various ValkBonus deals. They can be in cooperation with a partner or a deal, offered by the hotels. Lean more about the information in the reminder mail here.

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  • FAQ

    FAQ

    Here you will find the most frequently asked questions and answers.

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  • Feedback

    Feedback

    Do you wish to share your view with regard to your stay at one of our hotels or restaurants? We'd appreciate it if you share your comments with us during your stay at our hotel or restaurant. Please, contact our reception staff members for any questions and requirements.

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  • Browsersupport

    Browsersupport

    Valk Exclusief engages in continuous updates and improvements. Learn more about our browser support.

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  • Valk Kiosk App

    Valk Kiosk App

    Now you can read your favourite magazines for free! Download the Valk Kiosk App on your iPhone or iPad and read your free and favourite magazines with the latest news about our Valk Exclusief Hotels!

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  • Leontienhuis

    Leontienhuis

    The Leontienhuis wishes to improve the quality of life of people who have a eating disorder and of their beloved ones. Valk Exclusief gladly offers its support. That is why the proceeds of this bicycle is donated to the Leontienhuis. You can also bike and serve a good cause at the same time!

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  • Sleep trial

    Sleep trial

    Psstt... you can also be part of a sleep trial at the newest Valk Exclusief Hotels!

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  • Hackathon

    Hackathon

    Friday, March 17 Valk Exclusief, in collaboration with CYCO Cybercrime and COMPUTEST invited hackers for a hackathon at Hotel Zwolle. The television programme Hart van Nederland and RTV Oost covered this event.

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  • Customer-friendliest company

    Customer-friendliest company

    Nominated as the CUSTOMER-FRIENDLIEST COMPANY WITHIN THE NETHERLANDS!

    The election of the costumer-friendliest company within the Netherlands is the public award of the CustomerFirst Awards.

    The Customer-friendliest Company was born after the release of the book ‘Kloteklanten’ (customers that suck). The winner will be announced during the CustomerFirst Gala night on April 20 2017.

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